The automation engine for your operations.
Your tools don't talk, your team moves data by hand, and every new hire inherits the same slow process. We build the layer that takes all of it off people — documented, monitored, and running on templates that already work.
- Quote follow-up0.9s
- Job sheet → invoice1.4s
- Weekly owner report2.1s
- Supplier price sync—
- Review request0.7s
The admin hours nobody was ever paid for.
Manual processes don't disappear. They compound.
Every new client, hire and tool adds another handoff nobody wrote down.
Hours
a week lost to moving data between disconnected tools
Every build
ships with error handling, alerts and plain-English docs
Templates
mean new workflows arrive faster and break less often
How a build runs
Four stages, and you keep the documentation whether or not you keep us.
- Step 1
Audit and map
Where the hours go, with a number against each.
- Step 2
Design and build
On templates that have already survived production.
- Step 3
Deploy with monitoring
Live, watched, and alerting before anyone complains.
- Step 4
Hand over and train
Your team can change it without waiting on us.
What every workflow ships with
n8n workflow logic
Branching, conditions, and the awkward cases.
API integrations
Anything with an endpoint joins the system.
Error handling
Retries first, then a human, never silence.
Docs and runbooks
Written so a new hire can follow them.
Slack alerts
You hear about a failure from us, not a client.
Proven templates
Less greenfield code, fewer things to go wrong.
Choose the scope that fits where you are.
Most start with the audit, then work down the backlog it produces.
Automation Audit
Your ops stack mapped, with the highest-return automations ranked.
1 weekGet a scoped proposal- Full process and handoff map
- Prioritised automation backlog
- Hours-saved estimate per workflow
- No commitment to build
Workflow Pack (3)
The three processes costing the most, automated and live.
2 weeksGet a scoped proposal- 3 production workflows
- Error handling and Slack alerts
- Integrated with your current tools
- Documentation and handover
Workflow Pack (10)
An operational layer, not a set of patches.
4–6 weeksGet a scoped proposal- 10 production workflows
- Full monitoring and observability
- Team training session
- Expansion plan off the backlog
Custom Build
Dispatch engines, internal tools, multi-system orchestration.
Scoped per projectGet a scoped proposal- Discovery and technical scope
- Bespoke application logic
- Built on your infrastructure
- Ongoing support option
Who this is for
Any operator losing hours each week to work a system should be doing.
- Ops teams on copy-paste
- Field service dispatch
- Onboarding run in email
- Compliance workflows
- Sales stage-moving by hand
- Finance re-keying across tools
Frequently asked questions
How is this different from Workflow Logic and Integrations?
Business Process Automation is the broad operational offering — it covers the full range of internal automation from dispatch engines to database reactivation to team training. Workflow Logic and Integrations is the integration-focused sibling, which goes deeper on connecting specific tools and building integration middleware. If your primary pain is tool connectivity, that page is worth reading. If your pain is broader operational drag across multiple processes, this is the right starting point.
Do I need to know what to automate before the engagement starts?
No. That's exactly what the Automation Audit is for. We map your entire ops stack, identify every manual touchpoint, and return a prioritised backlog with ROI sizing per workflow so you know which builds will have the highest return. Most clients discover automations they hadn't considered during the audit.
What tools do you work with?
We build primarily with n8n, which integrates natively with most CRMs, accounting tools (Xero, QuickBooks), project management platforms, communication tools (Slack, Teams, Gmail), and hundreds of other services via API. If your tool has an API or webhook capability, we can wire it in. For tools without native connectors, we build custom API integrations.
What happens if an automation breaks?
Every workflow we build includes error handling logic and alerting. If a workflow fails, the failure is caught, logged, and surfaced via Slack (or your chosen channel) immediately. We also provide runbook documentation so your team knows exactly what to do if manual intervention is ever needed. Post-launch support is included in every pack.
Can we extend the workflows ourselves after handover?
Yes. That's a deliberate design goal. Each workflow ships with documentation, and the Workflow Pack (10) includes a team training session specifically so your staff can manage and extend automations without relying on us for every change. We build for handover, not dependency.
What's the right starting point if we've never automated anything?
Start with the Automation Audit. One week, full operational review, prioritised backlog, ROI per workflow. You'll finish knowing exactly which three automations to build first and why — making the Workflow Pack (3) a natural, low-risk next step with a clear brief already written.
Explore the rest of the system
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Book a free strategy call. We'll review your current ops stack, identify your highest-value automation targets, and scope a build brief — no commitment required.