Keep every automation live and earning.
Monitoring, incident response and health reporting sitting on top of every build — so the first you hear about a broken flow is us telling you it is already fixed.
Last 60 days
99.7%
Voice agent
Booking sync
CRM webhook
Payment hook
One blip, caught and fixed before the client noticed.
A build nobody watches is a build that fails quietly.
Usually on a Friday, and usually discovered by a customer.
Silent
is how a broken workflow fails — nothing announces itself
4 hours
incident response on the Partner tier, not next week
Monthly
health report covering errors, throughput and flagged risk
Breaks cost quietly
Leads stop flowing and nobody notices for a fortnight.
Uptime is commercial
An hour down is an hour someone else answered.
Builds drift
APIs change, copy ages, performance slides away.
Incidents need an owner
Knowing it broke is not the same as fixing it.
Three tiers, one goal: no unplanned downtime.
Monitoring without optimisation is just watching things degrade in higher resolution.
Care
Reliable coverage, no surprises. The layer every build gets after handoff.
OngoingGet a scoped proposal- Continuous uptime monitoring on every flow
- Next-business-day incident response
- Monthly health report
Optimise
Care, plus someone actively making it better each month.
OngoingGet a scoped proposal- Everything in Care
- Monthly pass on flow logic and copy
- Quarterly strategy call on the data
Partner
For businesses where an hour of downtime is a real number.
OngoingGet a scoped proposal- Everything in Optimise
- Dedicated Slack channel with the team
- 4-hour incident response SLA
- Unlimited minor changes
What we watch on every managed account
- Flow execution success
- API connection health
- Response latency
- Error and failure logs
- Step-level throughput
- Trigger reliability
- Message delivery
- Monthly health reporting
Who it is for
- Live voice or chat agents
- Revenue-critical workflows
- Multi-location operators
- Teams with no internal ops engineer
- Anyone post-handoff
Frequently asked questions
When does monitoring begin — before or after the build is live?
Monitoring is set up as part of the handoff process at the end of every build engagement. The moment a workflow goes into production, the monitoring layer is active. Every client is offered a managed tier at that point; the default entry tier is Care.
What is covered by 'incident response'?
Incident response means we investigate the root cause, apply the fix, verify the workflow is executing correctly again, and send you a brief summary of what happened and what was done. It is not a notification service — it is active resolution.
What is the difference between Care and Optimise?
Care keeps your systems running as built. Optimise adds a monthly pass where we look at live performance data — conversion rates, drop-off points, copy performance — and make targeted improvements. If your automations touch revenue directly, Optimise is the more appropriate tier.
How does the 4-hour SLA in Partner work?
For Partner clients, we commit to beginning active investigation on any reported or detected incident within 4 hours, including outside standard business hours. This is appropriate for clients where an automation failure has an immediate impact on lead flow or revenue operations.
Can I upgrade my tier after the initial handoff?
Yes. Clients move between tiers as their needs change. The most common pattern is starting on Care and upgrading to Optimise once the build is stable and they want to compound the performance gains.
Is monitoring available for systems not built by UNITZERO?
In most cases, yes. If your existing automations are built on platforms we work with — Make, n8n, GoHighLevel, HubSpot, and others — we can scope a monitoring and managed-care engagement. Book a strategy call and we will assess what is possible.
Explore the rest of the system
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Learn moreFind out which monitoring tier fits your build
Book a free strategy call. We will review what you have running, map the risks, and recommend the right level of managed coverage — no generic packages, no obligation.